Oct 25 2010

How to integrate Vision Helpdesk with WHMCS billing software?

Category: Software

Answer:

Here is 5 steps that will replace WHMCS default support module with Vision Helpdesk Support.

Step1) In your Vision Helpdesk Setup zip you should find folder “Integration” Copy folder “vision” from – Integration/whmcs/modules/support/ to WHMCS installation — /modules/support/

Step2) Copy config.php file from Vision Helpdesk installation to /module/support/vision/ directory of WHMCS Installation. example : If you have installed Vision at yourdomain.com/support/ then you should find config.php under “support” folder

Step 3) Edit above mentioned config.php file in whmcs Installation /module/support/vision/config.php Locate line — $this->database = “”; Below this line add one more line – $this->domain = “yourdomain.com”; Where yourdomain.com == your Vision Helpdesk’s License Domain.

Step 4) Copy the “vision” directory from Integration/whmcs/templates/ to templates directory of WHMCS Installation.

Step 5) In WHMCS admin, navigate to General Configuration >> Support and choose Vision in the Support Module drop down. Thats it you are done..


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